FAQs
Frequently Asked Questions
1. Is La Belle Élégance™ a registered business?
Yes. La Belle Élégance™ is a fully incorporated business in the United States, a reflection of our unwavering commitment to excellence, authenticity, and the finest craftsmanship in every detail.
2. Where is La Belle Élégance™ based?
Our brand proudly resides in Los Angeles, California, a global epicenter of creativity, sophistication, and timeless style.
3. Do you have a physical boutique?
At this time, La Belle Élégance™ operates exclusively through our online boutique, offering you the ease and luxury of shopping from anywhere, at any time. Our carefully curated collection is available 24/7 at labelleelegance.com.
4. Do you offer discounts?
At La Belle Élégance™, we are devoted to exceptional craftsmanship and timeless elegance. While we do not offer public discounts at this time, we believe in rewarding our most loyal clientele.
Exclusive VIP Privileges:
We occasionally extend special promotions and early access to select pieces through our private newsletter. These offers are thoughtfully curated and sent only to our subscribers.
To receive these rare, invitation-only privileges, we invite you to join our ad-free newsletter—where elegance meets exclusivity.
Shipping Policy
1. Do you offer complimentary shipping?
Yes. We are delighted to offer complimentary standard shipping on all orders within the United States — with no minimum purchase required.
2. Where do my orders ship from?
All orders are meticulously packed and shipped from the United States, ensuring quality and timely delivery.
3. How long does standard shipping take?
Standard shipping typically requires 3–7 business days for domestic deliveries within the contiguous United States.
Please note: Shipping times may vary slightly depending on your location.
4. Are there shipping delays for certain addresses?
Orders shipped to Alaska, Hawaii, U.S. Territories, P.O. boxes, and APO/FPO/DPO addresses may require additional delivery time.
5. Can I upgrade to expedited shipping?
Yes, we offer two premium shipping options for domestic orders:
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2-Day Express Shipping: $18 USD
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Next Business Day Shipping: $20 USD
Please note: Expedited shipping is currently unavailable for orders shipping to Alaska, Hawaii, U.S. Territories, P.O. Boxes, and APO/FPO/DPO addresses.
6. When will my order be shipped?
Every order is handled with the utmost care to uphold our quality standards.
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In-Stock Items: Orders are typically processed within 1–3 business days.
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Expedited Orders: Receive priority handling to meet delivery timelines.
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Made-to-Order Items: Processing times may vary based on craftsmanship requirements and manufacturer timelines. Please refer to product pages or the Made-to-Order FAQ for specific details.
7. Do you offer international shipping?
Yes — we are proud to offer worldwide delivery. From Paris to Tokyo, your La Belle Élégance™ pieces will arrive with elegance, wherever you are.
8. How can I track my order?
Once your order is shipped, you will receive a tracking number via email, allowing you to follow your package every step of the way.
9. Who do I contact for shipping inquiries?
Should you need any assistance, our Customer Care Team is delighted to support you. Please reach out to us at support@labelleelegance.com.
Return Policy
1. Returns for Regular Merchandise
At La Belle Élégance™, your satisfaction is paramount. For regular merchandise (excluding made-to-order items and gift cards), we are pleased to accept returns within 14 days of delivery.
To qualify, items must be in their original, pristine condition, unworn and unused, with all original tags attached, and accompanied by the original receipt and original box or packaging.
Please note that returns are only accepted for items purchased directly from labelleelegance.com. We reserve the right to decline returns that do not meet our quality standards or differ from the original purchase.
Upon approval, your refund will be processed promptly.
2. Returns for Made-to-Order Merchandise
Made-to-order pieces are meticulously crafted to your specifications, ensuring an exclusive and elegant experience. Due to their bespoke nature, these items are final sale and not eligible for return or refund.
3. Returns for Gift Cards
All e-gift cards are considered final sale and are non-refundable.
Should you have any questions or require assistance, our dedicated Customer Care Team is always here to help. Thank you for choosing La Belle Élégance™, where timeless elegance meets refined luxury.
At La Belle Élégance™, we are devoted to exceptional craftsmanship and timeless elegance. While we do not offer public discounts at this time, we believe in rewarding our most loyal clientele.