La Belle Élégance™, meaning "The Beautiful Elegance," is a timeless and classy women's fashion and accessories brand incorporated and launched in 2024 in the vibrant heart of Los Angeles, California. At La Belle Élégance™, we embody the essence of chic, exclusivity, and unparalleled quality, redefining sophistication for the modern woman.

Founded by Candice Wu, a visionary inspired by a lifelong passion for fashion. Candice's journey began in China during its economic bloom, an era that marked the golden age of high-end fashion. Her childhood was filled with family moments exploring the artistry of luxury fashion, shaping her refined taste and deep appreciation for style and beauty. Immersed in this dynamic environment, she developed a profound passion for luxury fashion, ultimately inspiring her to create La Belle Élégance ™—a brand dedicated to sophistication, quality, and timeless style.

After relocating to the United States, Candice embarked on a dual journey of professional growth and creative exploration. While excelling as a Senior Accountant for leading tech companies, she never let go of her passion for fashion. Surrounded by a culture known for its groundbreaking innovation and beautifully creative designs, Candice found endless inspiration in the unique products. This unique blend of analytical expertise and artistic curiosity led Candice to channel her passion into designing her own line of creative, high-quality clothing and accessories.

Guided by her belief that "When you look good, you feel good; when you feel good, you do good," Candice understands the transformative power of fashion. She is committed to creating pieces that empower women, boosting their confidence and enabling them to make a positive impact on the world around them.

However, in recent years, she became disheartened by the noticeable decline in clothing quality. Determined to restore the standards of elegance and excellence, Candice combined her 10+ years of research and development with her passion for fashion to create La Belle Élégance™. Rooted in her journey from China to the United States, Candice infuses La Belle Élégance™ with a unique harmony of Eastern grace and Western sophistication. Every piece of our product reflects this fusion, offering a distinctive charm that transcends borders and trends.

At La Belle Élégance™, we are proud to deliver more than just fashion—we deliver a statement of style, confidence, and enduring beauty. Each creation is a testament to our dedication to craftsmanship, meticulous attention to detail, and commitment to sustainability.

Welcome to a world where elegance meets excellence. Welcome to La Belle Élégance™.

Yes, La Belle Élégance ™ is incorporated in the United States, reflecting our commitment to quality and excellence in every detail.

We are proudly based in West Hollywood, Los Angeles County, a hub of creativity and style. 🌴✨

At this time, La Belle Élégance ™ operates exclusively online. While we don’t have a physical store, our curated collection is available 24/7 on our website for your convenience.

1. Do you offer free shipping?
Yes! Standard shipping is free worldwide—no minimum purchase required. 🌍✨

2. How long does standard shipping take?
Standard shipping delivery times may vary by location. Standard shipping offers an estimated delivery time of 3-7 business days for domestic orders within the contiguous United States. 

Important Notes

Orders shipping to Alaska, Hawaii, P.O. boxes, APO/FPO/DPO addresses, and U.S. Territories may require additional shipping time.

3. Can I upgrade to faster shipping?
We offer two expedited options for faster delivery for for domestic orders only:

• 2-Day Shipping: $18 extra
• Next Business Day Shipping: $20 extra 

Restrictions

Orders shipping to Alaska, Hawaii, P.O. boxes, APO/FPO/DPO and select U.S. Territories (American Samoa, Guam, Puerto Rico and U.S. Virgin Islands) are not eligible for 2-Day, Next Business Day shipping. Please note standard ground shipping to these locations requires additional shipping time.

4. Where do my orders ship from?
All orders are shipped from the United States. 🇺🇸

5. When will my order ship?
At La Belle Élégance™, we take pride in ensuring every order is handled with care and meets our high-quality standards. Below are details regarding our processing times:

For In-Stock Orders: Orders are generally processed within 1-3 business days from the time they are placed. However, processing times may vary during busy periods such as holidays. Rest assured, we are committed to fulfilling orders as quickly as possible while maintaining quality. Expedited Orders are given priority to meet the promised delivery timelines.

For Pre-Order Items: Processing times depend on the manufacturers. Please refer to our Pre-Order FAQ below for specific details.

For Made-to-Order Items: Processing times vary by product and manufacturer to ensure the highest quality. Please check the specific product page for the estimated processing time

6. Do you ship internationally?
Yes, we proudly ship worldwide! Whether you’re in Paris, Tokyo, or New York, your La Belle Élégance™ pieces are on their way. 💌🌎

7. How can I track my order?
Once your order ships, we’ll send you a tracking number via email so you can follow its journey.

8. What if I have questions or issues with shipping?
We’re here to help! Contact our customer service team at support@labelleelegance.com for any questions or concerns.

1. Return Policy for Regular Merchandise

For regular merchandise (excluding made-to-order items and e-gift cards), we gladly accept returns within 14 days of delivery. To qualify for a return, items must be in their original, unused condition, with all tags attached, and accompanied by the original receipt.

Please note that the return process applies exclusively to items purchased through labelleelegance.com. Additionally, we reserve the right to refuse returns for items that are damaged, used, or do not match the original purchase details.

Once your return is approved, we will process your refund as soon as possible.

2. Return Policy for Made-to-Order Merchandise

Made-to-order merchandise is tailored specifically to your size and preferences, ensuring a perfect fit and unique craftsmanship. As a result, these items are not eligible for return or refund.

3. Return Policy for Gift Cards

Gift cards are not eligible for returns or refunds.

If you have any questions or need assistance, our customer care team is here to help. Thank you for shopping with us!

Why does the shipping time for pre-order items vary?

At La Belle Élégance™, we take pride in offering products of the highest quality and craftsmanship. Some pre-order items are made to order, while others may be sold out but made available for pre-order to meet popular demand. This approach ensures that every piece meets our meticulous standards. The shipping time varies depending on the manufacturing process, as we work closely with our trusted manufacturers to produce each item with care and precision.

How long should I expect to wait for my pre-order item?

While shipping times may vary depending on the specific item and manufacturing process, we kindly ask that you allow some time for production. This process ensures that your order is created with the utmost attention to detail and quality. Please refer the product page for estimated processing time.

Can I track the status of my pre-order?

Yes! Once your pre-order is placed, you will receive regular updates on its progress. If you have any questions, feel free to contact our customer service team for assistance.

What happens if there’s a delay in production?

Delays are rare, but if they do occur, rest assured, any delays are solely to ensure the highest quality for your order.

Can I cancel or modify my pre-order?

We understand that plans can change, and we aim to provide flexibility wherever possible. For regular pre-order items, you may request a return or refund following our standard return policy. However, for made-to-order items, returns and refunds are not available as these pieces are crafted exclusively to your specifications and size. This policy ensures the highest quality and personalization for your order.

Why should I choose a pre-order item?

Pre-ordering allows you to secure exclusive designs before they’re available to the general public. It also enables us to produce items sustainably, minimizing waste while delivering exceptional quality.

If you need assistance with your pre-order, please don’t hesitate to contact our customer service team support@labelleelegance.com. We’re here to help!